TMC wishes Edison Hombrebueno all the best. Edison is an Application Support Manager at Cloud Sherpas. His job consists of the following:
*Oversees the Applications Support team including all aspects of trouble ticket management.
* Liaise with other customers to trace the root cause of problems.
* Performs personnel administration for the department; performance evaluations and staff development.
* Participate in managing and streamlining processes that support code migrations, environment set-ups, change requests, automation and troubleshooting.
*Coordinates and monitor incidents and change requests addressed to Application Team, for consistent turnaround and quality.
* Establish short-term and long-term goals for team, consistent with the company’s goals.
Edison is an MTM Alumnus.
